Client Review on Focus Cash Loans

Feedback:

Very Rude & poor customer service. I found the Calgary location online as it details above, got my directions and spent half hour looking for Focus Loans while calling them. After being put on hold 3 separate times and for over half a hour I was told there was no Calgary location. I tried to explain that I found this location via google and they should remove it. She told me I was wrong, I was removed years ago. I tried to explain again, no I literally just spend half hour looking for you and she Hung Up on me!! I wasn't angry or even frustrated, was simply trying to let her know Google still shows an active location in Calgary. Awful customer service, so rude. I will not ever loan from them.