Client Review on Five Star Bank, North Warsaw Branch

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I have had over 10 auto loans in my life and can honestly say Five Star Bank does not even deserve 1 star. To start off there online banking is out of the 1990’s. Could never get it to work to make payments. My wife and I fell one payment behind and worked out a agreement with them to add the payment on to the end of the loan which would make us current and we could continue with regular monthly payments. We made every payment after that timely. They started charging us a 10.95 fee to make payments, and they never honored there agreement with our one missed payment with adding it on to end of loan, instead They reported us to the credit bureaus that we were over 90 days late with payments sending our score dropping from 750 to 590. In the end I sold off stocks and paid off the entire loan in under 2 years instead of the 6 year term it was for. They charged another 10.95 fee for paying off the entire balance of $39,000. My only satisfaction is they will no longer earn any interest from us and I will write bad reviews everywhere and am filing a complaint with the attorney general.