Client Reviews on First United Bank

    • 4.0
  • 4 Reviews

Most helpful positive review

0 people found the following review helpful

By Emery Valextine Oscar Lane Jun 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Brian McCarty Oct 16, 2017

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Feedback:

Always a great experience working with the different people at this location! Love this place! Been a client here for over 10 years now.

Feedback:

Chaz is absolutely amazing! Patience, humorous, down to earth & overall goes above & beyond for his job. Dealing with fraud, different accounts, dispute forms & app problems, he did it all for me. He excels in customer service & reassurance. Will specifically ask for him every time from now.

Feedback:

First United staff was very friendly and helpful with all my banking needs. I have been with First United for 16 years and have received excellent service at all of the locations I have used.

Feedback:

This bank has the most vindictive and retaliatory staff I have ever witnessed in a business. They care nothing of your relationship and don't bother complaining. The over zealous account manager will just close your account. I told an employee about the retaliatory nature of the officer Cheryl Todd and rather then give me help, she alerted Cheryl about my complaint and she promptly closed my account. I will be filing complaints with every legal avenue available and I believe this bank namely Cheryl Todd has broken the law. In my opinion, this bank defrauded me of money and time. I would keep my money under a mattress vs ever giving them a dollar!

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