Client Reviews on First United Bank - Travis Street

    • 4.3
  • 12 Reviews

Most helpful positive review

0 people found the following review helpful

By Natalie Brewster Oct 16, 2019

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Most helpful critical review

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By Jordan Durham Oct 16, 2019

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Outstanding service from start to finish! I highly recommend them for any construction loan needs!

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I was greeted and treated with respect as I opened my account

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This is the only location I've had trouble with. The drive thru has a separate address than the lobby. I dropped off my check in the night deposit on Friday. They only pull out the checks put in the drive thru night deposit on Saturday mornings. What the heck?

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The Mortgage Team of First United Bank help me get the loan I needed. Tonya's Team in Sherman, Tx. Overcame all obstacles and made it happen. Good interest rate and terms I can live with. Good service throughout the entire process.

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They are the best .. Very professional and help you though the process from start to finish with the most positive attitudes...Not only are they professional and extremely knowledgeable but also make it a fun and stress free process.. hands down the best and I will recommend them to everyone I know.. Thank you Tonya Olivia and crew

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Tonya and Olivia were wonderful. I were very helpful and did not mind answering questions. They had my loan processed and ready to go to closing in a very speedy fashion. I would highly recommend using First United in Sherman!

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Tonya Hudgins did a great job getting my mortgage taken care of. Great communication and clarification of any issues. She made the process simple. THANKS!!

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This bank has the best customer-service representative I have ever dealt with. Kaitlyn helped me out with a complex, difficult situation by getting in contact with another branch 250 miles away from hers. She handled the situation, getting it resolved for me.She removed a stressful situation from my plate. Thank you, Kaitlyn!

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Nice group. They accomplished more than I expected, in a timely fashion. They answered my question quickly and explained accounting procedures no matter how many times I asked. Thanks!

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The entire team was very helpful and keep us informed throughout the process. I will strongly recommend them to anyone looking for a mortgage. First United Bank is a full service bank with a home town and personal approach to working with customers.

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