First Texas Auto Credit
Client Reviews on First Texas Auto Credit
Feedback:
Do not finance with First Texas Auto Credit. They will call and harass you at work, I was late 2 days on a payment and they called my job three times in less than 10 minutes. The first call they were transferred directly to my office, I did not pick up, the second time they left me a voicemail on my office phone, the third time they left a message with another manager to have me give them a call regarding my car payment (how embarrassing). I have had my car for almost three years, and only owe 3 more payments, of course I am going to pay the car note, there was no reason for them to call and harass me at work. Very unprofessional.
Feedback:
(Translated by Google) Rachel attended me very well and more than speaking Spanish, always very attentive thanks for everything(Original)Rachel me atendió muy bien y más que habla español, siempre muy atenta gracias x todo
Feedback:
(Translated by Google) Thank you for the good service and attention María Álvarez.(Original)Gracias por el buen servicio y atención María Álvarez.
Feedback:
Worst place ever whenever you call and make a payment Maria always answers with the worst attitude. When you try to explain why your late on it she just cuts you off and just starts screaming at you like if you were someone she knows. Can y’all please get new personnel to answer the phones. Fire maria she has the nastiest attitude.
Feedback:
Rachel wheeler was absolutely perfect always helpful great attitude with me always. I would highly recommend her and First Texas Auto Credit.
Feedback:
Eric Guzman has been very helpful throughout my time with First Texas, and has been very easy to work with providing exceptional customer service. I would like to thank him for all that do assisting me whenever I call.
Feedback:
(Translated by Google) Thank you very much Erick for all your help. You always work with us. Excellent service.(Original)Muchas gracias Erick por toda tu ayuda. Siempre trabajas con nosotros. Excellente servicio.
Feedback:
(Translated by Google) Thank you Maria for the great service to me and my wife. Now we understand more how payments are applied. Thank you!(Original)Gracias Maria por el gran servicio a mi y mi esposa. Ahora ya entendemos mas como se aplican los pagos. Mil gracias!
Feedback:
Lisa is such a sweet lady. She took her time to explain everything in detail so I was not left confused or wondering about anything!
Feedback:
This lender has been great to deal with. Payments are super easy and the status of your loan and payoff information is always available online. I've never been on hold for more than a minute and you won't be transferred all over the place by an automated system. I worked with Meaghan from the start and she has always been so kind, compassionate, and understanding. She's been there to explain anything I had questions on and always supportive. If you're considering a load through First Texas, give them a call and talk to Meaghan. If you weren't convinced before, you will be after. You'll be treated with respect and never taken advantage of. I would recommend this lender to anyone, regardless of their credit. Thank you Meaghan!!
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