Client Reviews on First Team Volkswagen

    • 3.9
  • 44 Reviews

Most helpful positive review

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By Amber O Oct 03, 2019

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Most helpful critical review

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By Allnet30 WALK Sep 19, 2019

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Great experience recommend David Nicley for all your car buying needs

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Just called them to schedule my new cars first service. Was told that they don't have any openings for 2 weeks.That is totally unacceptable!You can bet that I won't buy anything else from this dealership!

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We had a great experience purchasing our new Atlas! Dale and Harold were great salesmen, and Juan made the financing experience a breeze. We had great, personable conversations with almost everyone in the dealership and felt right at home. Highly recommend!

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overall enjoyable experience

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Really enjoyed shopping for a new Volkswagen at First Team.

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I called and made an appointment to come test drive a vehicle they had for later that same day. I’m a couple hours away so if I drove there I was going home with it. I had everything lined up and even started making my trip when they called me and said they sold it out from under my nose. I was the only one with an appointment I was told. Great business. Don’t get me wrong everybody was nice enough on the phone but come on..

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My husband and I had a great experience here! Tim foutz and Joe Guererio (spelling might be off) went above and beyond to help my husband and I leave with a new vehicle! They made us feel very comfortable and were very tentative to our needs through out the whole process. I highly recommend First Team Auto to anyone looking for a new vehicle.

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Have had only minor and scheduled work done on my 2013 Jetta. Harold Woody and technical staff are professional, courteous, honest, calm, and a pleasure to visit.Kevin C.Roanoke, VA

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I had been looking for a specific car to purchase so I came to 1 St Team to test drive it. The car did not have enough headroom for me. I am a large man. I was so disappointed. But my saleman, Duane Emerrick, introduced me to the new and larger Tiguan. Even though I had no intentions of buying an SUV, after test driving the new Tiguan, I was sold on this being the car for me. Thanks so much Duane! I love this car.

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little hectic dropping car off; runs great, steering is super, and tight. Worked with me on rental charges, service took little time and was very reasonably priced, would recommend

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