Client Review on First National Bank Texas

Feedback:

I've banked with this company for over 10 years. I normally try to go into the HEB location because it's a lot faster and the atmosphere is lot more friendly. The service at this location has went all the way down hill to the point of no greeting rather you come in or drive through the weight gets longer and longer. it's sad when you can go on the inside and get faster service then going through their drive-thru when that's supposed to be faster service and more convenient for the customer. I could probably count on both hands within all the times that I have been in this branch and actually had friendly service. They really need to step up their service. I can not count how many complaints I've heard about this bank but yet I've continued to stay a loyal customer. Between my co worker and I doing deposits here we always know it's going to be a wait a dread going..