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Last Updated May 1, 2025

Client Review on First Financial Bank West Frankfort
Feedback:
Giving 1 start so I can write a review. Save your money and bank somewhere else. Literally anywhere else. I went here to close my account after problem after problem and so I evened out my account and she said I was “good to go” and next thing I know about an hour later they’re calling me saying I owe a -36 fee on top of 2 new things that had posted. I said I don’t feel like I should be responsible for that $36 fee when to my knowledge everything was taken care of or I would have put money in to cover it. All she said was “you’ll have to cover it or you won’t be able to open an account for 5 years” well obviously I paid it because that’s a lot of trouble over $48. But overall, I don’t feel as if I should have been reposible for that. Overall, I’m just so relieved to have the account closed. The workers were occasionally nice, but when it came down to it, they wouldn’t work with you at all.
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