Client Review on First Data Merchant Services

Feedback:

DO NOT USE THIS COMPANY! A representative of their company hacked into my Point Of Sales computer and changed the credit card processing company to First Data/Ignite so that he could reap the commission for all my business sales. When it was caught and brought up to First Data/ Ignite's attention, they said they will not close the account as they don't believe anything suspicious happened. They couldn't produce a contract with my company so they told me to call the representative that hacked us and ask for a copy! Why would I talk to the scam artist that hacked my computer to ask for a contract he couldn't possibly have because the account was unauthorized. I had to disconnect my computer from the credit card processing feature and use a side terminal instead. I blocked first data/ ignite from my banking account and now they put us in collections! Everyone I spoke to in this company completely ignores the fact that there is a man working for them that stole my husband's identity and hacked our computer. Worst company I have ever unfortunately come across!