Client Reviews on First Citizens Community Bank, Fredericksburg

    • 2.3
  • 4 Reviews

Most helpful positive review

0 people found the following review helpful

By Andrew Whitehill Oct 17, 2017

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Most helpful critical review

0 people found the following review helpful

By Stephen Sheffy Oct 17, 2019

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Feedback:

My son deposited half of his pay check friday afternoon after work. He went to use his card and was told insufficient funds.he called the bank and was told that because he deposited after 4pm ( he works until 4) his funds wouldnt be available until tuesday ??????? The person at the bank told him that he could cash the whole check instead of putting any in the bank if he couldnt wait the 4 days for the funds to be released....that makes no sense at all that they would cash the whole check..but if you put money in there bank they hold it...sad bank looking for another bank that caters to someone that works

Feedback:

It was much better when it was the First National Bank of Fredericksburg.

Feedback:

If it wouldn't be for Wendy Dorsey, I honestly don't think the bank could function. With over 40 years of dedicated service to the community, Wendy Dorsey exemplifies all that could be desired in a community banking professonal. In addition to her AVP Duties, she is responsible for nearly any other situation that requires compassion and empathy for the customer. Why, she can get non functional printers to work just by walking in the room.

Feedback:

Called. Was bounced to 3 different people. Was told manager would call me back. Call never came. Tremendous change for the worse when they took over FNB of Fredericksburg. Constant staff changes. Strongly recommend you look elsewhere.

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