Client Reviews on First Alliance Credit Union

    • 4.2
  • 12 Reviews

Most helpful positive review

0 people found the following review helpful

By Van Sy Oct 11, 2019

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Most helpful critical review

0 people found the following review helpful

By Riley Downey Aug 16, 2019

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This credit union makes managing my money so easy. Their mobile app is excellent! The staff is always so friendly and helpful when I have questions! Seriously best place to bank in Rochester.

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I found my experience on my home loan and consolidation of credit cards a very good experience.The friendly helpful staff were pleasant and made everything easy.I am now doing all my banking with First Alliance

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Had some financial difficulties with some auto repairs and other unexpected life issues. Just needed a small personal loan. Called Banks including the one I banked at for almost 10 years. Kept getting declined, like they didn't care!! Was referred to First Alliance, thought ok why not try, the worst they could do is tell me sorry, they actually listened and didn't treat me like a credit score. Not only did they get me the small loan but also was willing to pay off my credit cards which after the new monthly loan payment lowered my monthly bills by $100!! I will recommend them to my friend and family!!

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Fast and honest member service!

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Excellent bank & great environment, I love the fact I can go to any kwiktrip and don't get charged for any withdrawals as well.

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Yeah no.... ive had the worse service with them one worker had told me to cross my husbands name off a check in order for me to deposit it into my account!!!! THATS ILLEGALL dont go to this office ever!!!!

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Very friendly staff. They were extremely busy when I was there but they did a good job to answer all my questions and concerns.

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I love how they accept most ppl but I think it's weird how none of my credit cards work for them and they charge a 10$+ on a over the phone payment and make it impossible to pay ur Bill's without a bunch of hassles

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Been a member for 27 years. Love the service and rates are lower

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Always friendly

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