Client Reviews on Fast Cash PawnJewelry

    • 4.1
  • 22 Reviews

Most helpful positive review

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By Ernie Lucero Sep 25, 2019

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Most helpful critical review

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By Hiram Valle Mendoza Oct 16, 2019

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Feedback:

I do not understand if you do not open labor day why do not let customers know that you do not open that day or at least make an update to the website so people do not waste 3 hours waiting for you to open or for the website keep saying open and we close at 6 when you don't even work

Feedback:

I rarely, if EVER waste my time to Write a review about a pawnshop nonetheless. I know of one good worker there and her name starts with a D. Other than that I had perhaps the most idiotic pawnbroker I have ever witnessed. Having worked in the business myself I’ll be it briefly I do know the ends and outs and this particular woman who had a very short haircut had to tell me about maybe 18 to 38 times That she has been in the pond business. The item I bring her doesn’t match the description of the item she’s telling me sold for a certain amount of money so she could only aft that she has been in the pond business. The item I bring her doesn’t match the description of the item she’s telling me sold for a certain amount of money so she could only offer A very laughable amount for what I’m bringing. And after every sentence I’ve been doing this for 24 to 28 years. Well I respect a good blue collared worker. They could be cleaning ticket that we li A very laughable amount for what I’m bringing. And after every sentence I’ve been doing this for 24 to 28 years. Well I respect a good blue collared worker. They Could be in the hospitality industry for 24 to 28 years and very little changes. In the pawn business Anything can change from one day to the next and it’s all passed down from either Manager or from a lady who has worked there for 24 to 28 years. Again let’s say I brought her a DeWalt drill she looks up DeWalt drill on eBay and the only thing she could find hypothetically is a used craftsman drill that happen to get three bids and on the third bid that person won the item for $20. Now that impact DeWalt drill I have is now worth $10 to the pawn company.But she’s been working there for 24 to 28 years so she knows for fact that this $300 drill of Mine is only worth $10 half of what sold on eBay. That’s really how incompetent she was. Do you see a lot of people go in and out of pawn shops and get upset because they feel their items are worth more. Working for wine at that sad truth is if you have something worth value they are going to keep on asking you I can get you more if you need to and you know what that’s for? I tell this lady who’s been there for 24 to 28 years to look at my record with the company and she jumps a price by $10 LOL I don’t know what the hell she was doing but this was by far the worst and I mean I have experienced some crazy shop stories that would turn the darkest Hispanic white, but this girl just blew my mind away for her lack of noticing the two items were completely different, and that regardless of how long you work there it doesn’t make you right. I’m standing there like a dumbass While she’s just watching TV and then she finally calls me over middle of a Friday not busy at all, I would sincerely suggest staying away from the shop besides one female worker that I know who will be helpful, the rest of them need some serious training

Feedback:

I moved here from Pueblo and have a place I go to out there that knows me and knows I pay my loans however out here in d town these pawn shops are cheap but first pawn treated me good when I needed a loan so this will be my place to go

Feedback:

So who's ever working right now and it's a girl is answering the phone for your guyses business is super lazy I I called asking about firearms and she said she was not able to give me the information over the phone which is complete BS if that was the case then gun shops around town or any other pawn shops would tell you that you needed to come in but that is not the case you have a lazy employele . You can also thank your lazy employer for losing you guys up to $500 for a firearm that I would have came in and purchase if she wasn't being rude and lazy

Feedback:

My boyfriend and I went in here for the first time a few days ago. We were in search of an Xbox One, and they had a bunch to choose from - at amazing prices! They had better deals than what we were seeing on LetGo, plus you can purchase a warranty for it too. Really glad we went this route instead! The staff was wonderful, and they even hooked the game system up to show it worked before we made a final decision. My boyfriend ended up putting a power tool on layaway too! Yes, layaway!! I didn't even know pawn shops did this, so we were happy about that as well. We will definitely be back for more great deals soon!

Feedback:

They like to rip people off. They don't know what they talk about. Ez pawn is better than this place.

Feedback:

Good spot

Feedback:

100% redemption and a paying customer denied to sell an item that I called a head of time not to mention have had it in fast cash before and redeemed twice recently Patti offered 10$ only because I had it in before The point is this place is not about being number one pawn shop or carying about their customers. I have spent a lot of money at various fast cash locations this one is by far the worst experience. What is the point of calling and asking questions, having my account pulled up and drive all the way there just to be told 10$. Offensive and unprofessional completely contradicted to company slogan. I specifically asked if I would be able to get more since I’m selling the girl Isabella said yes and was talking to her manager Patti the whole conversation. I got 50$ for a pawn! So why would u offer me 10$ or simply denying my appliance item over the phone in the first place? Ohh they do not care!!!

Feedback:

Your employee Eric is a very great asset to your company and always has the best respect always

Feedback:

They have great prices and quality products. Forgot to mention the customer service is on point they will set you with a deal a definite win -win!!

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