Client Review on EZ Software Solutions, LLC

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We strongly advise other small businesses against entering any type of agreement with EZ Retail! After a somewhat impressive sales presentation, we made the mistake of signing an agreement and writing out a $1000 '30-day - money back guarantee deposit'. Within a few days, our studio realized that the original system we discussed was not a good fit for us and the revised/proposed system would be $7000 instead of $5000 (to add a mobile unit) - Customer Service was not good, calls were not returned, staff was 'working at home' and after cancelling our agreement less than 2 weeks in and asking for the 30-day deposit back, we were told that none of it would be returned. It was a very expensive mistake on our part that our small family owned business had to pay $1000 for. Hoping to save other small businesses the money and frustration of dealing with EZ Retail. - All Fired Up! Paint Your Own Pottery Art Studio in West Lafayette, Indiana

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