Client Review on Extraco Banks ATM

Feedback:

The drive through teller has yet to be polite. She is always terse and often rude. Today she misread my check I was depositing and if I had not read my receipt, I would've been out $400. When I politely brought the error to her attention, she immediately contradicted me but said she would double check. She then tried to blame my handwriting and when she corrected my deposit sent me a new receipt. Never apologized or even acted like she cared. Total BS. She has two jobs: accurately work a till and be polite. She fails at both.

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