Client Review on Erwin Marine Sales

Feedback:

I had my boat here for service over the winter for a damaged bimini top. They had a third party guy do the work and fix it (not replace it like they were instructed too, I'll come back to this) They also repaired the top frame of the windshield which turned out alright. Now here is where it gets sour. They charged me a shop fee for the top that they did no work on plus charged me the bill for the repair. The third party did all the work. To repair the top and fix the frame work cost me over a grand. The only part they touched was the frame of the windshield which was an hour or two job max. Back to the bimini top. I met up with the third party guy who did the repair and he told me it should have been replaced because the material is rotting and sun bleached. So now I have to spend the money all over again to have the top replaced when it should have been done the first time as they were told to do by me and my insurance. I would like to do business with them again but they have lost my trust with the work they do. Also unless you walk in with a wad of cash, good luck getting a sales person. I've been here three times to talk about trading or even buying and can't seem to get past the sheet of paper with the boats they have available.