Erie Federal Credit Union
Client Reviews on Erie Federal Credit Union
Feedback:
Worst Customer service I have ever experienced. They do not want to work with you. Complete lack of follow through.
Feedback:
I really like this credit union. The customer service has always been great for me. I wouldve gave them 5 stars but, the after hours telephone line is. . . . honestly sub-par. Other than that, Ive never had any complaint about them. Ive always been treated with respect and care. I highly recommend them.
Feedback:
I love to support local and every time I’ve been in person they’ve been super nice but almost every time I’ve called the toll free number, the CSR has been extremely rude and just hostile it seems. They need to adjust their tone and treat people with more kindness in my opinion.
Feedback:
Love this bank. They offer great rates on loans, credit cards, mortgages, etc. They also have really friendly and knowledgeable staff. We were able to schedule an appointment to talk with someone about our financial needs. She reviewed everything and gave us some great solutions and talked us through some other suggestions.
Feedback:
They have the worst calls system in the entire Erie area. Impossibly to reach without a ton of effort.
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Poor customer srservi wouldn't let me fill out a withdrawal slip yo take money out of my account and account. Moving my account some where else.
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Very poor customer service, do not have any care to work with you. And never follow up
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Friendly staff and nice and quick.
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Great service to a shared branch customer.
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