Client Review on Ent Credit Union

Feedback:

We reached out and applied for a loan with the intention of purchasing our first home. From the beginning Suzi Gradisar (Who was assigned to our loan) was awful with communication. Throughout the process I expressed several times that we had no idea what we were doing, As we had never purchased a home before. She not once took the time to explain ANYTHING about the loan. She shuffled us around several times never asking what type of loan we wanted, or explaining that we had choices and what they were and what each one meant. I had an awful time reaching her for any communication unless it was via Email. I found it extremely unprofessional. We ended up taking our loan to AMERICAN FINANCING. John Winters is amazing and will make you feel like more then a number in the line. He explained everything in terms a first time buyer can understand and gave us several options allowing us to find one that fit our needs. I 100% reccomend checking them out.