Client Reviews on Ent Credit Union: Jackson Creek Service Center

    • 4.1
  • 13 Reviews

Most helpful positive review

0 people found the following review helpful

By Uncle Spook Feb 17, 2019

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Most helpful critical review

0 people found the following review helpful

By Hugh Sullivan Oct 17, 2019

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Amazing people and the best bank I've ever worked with. No BS and they allow open carry. Will always be my bank of choice after all the hectic stuff I've delt with at USAA and wells Fargo and TCF.

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So slow

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The staff has helped me through numerous financial decisions and fixed any issues that I had the misfortune of running into. Glad that ENT is my primary banking, or I would be a broke man by now...

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I had a “Too big to Fail” bank for many years. The employees were professional but almost overtrained. Their responses were almost robotic. Like pre-programmed responses based on my question designed to maximize revenue for them, not to make my life better.The employees at Ent are also friendly and professional but but they also have the personal touch. And it’s that personal connection that does it for me. But it makes me wonder, what does “Ent” stand for?They are good at engagemENT and endearmENT and give customers excellENT treatmENT.It’s a bank so maybe investmENT, retiremENT, or paymENT. The employees are nonbelligerENT and are definitely untracompetENT. Thats a testamENT to upper managemENT who have obviously made a commitmENT and are excellENT.Even the security guard is magnificENT. But don’t make a fraudulENT withdrawal without consENT or he will make sure it will lead to your confinemENT. But hey it’s just my assessmENT of this establishmENT. And I’m not only talking about the one in MonumENT. Thanks ENT!

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Fast and convenient, with a slant towards helping us military. Waaaaay better than the bigger banks yet all the services you would expect from one of the giant places.

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We are new in town and needed a new bank. From the opening of our account their staff has been professional, friendly and helpful. They've taken my phone calls, replied to emails and offered the best service that most people expect from a financial institution today. Thank you ENT !

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"24 hour ATM" is inside the building which is locked when they close.

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Great customer service!

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The employees at this location (along with every Ent I have visited) are ridiculously helpful and kind. Every single time I go here, the folks working are always happy and willing to answer my questions; in fact, I have never once met someone here that was remotely rude or pushy (compared to Wells Fargo for example...). Keep doin' you Ent!

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Ridiculous that this is one of the few branches that does shared banking and that they close at 5 pm!! The drive through is open but they can't do shared banking there.

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