Client Reviews on ELGA Credit Union

    • 3.6
  • 19 Reviews

Most helpful positive review

0 people found the following review helpful

By Ashauntae Clingman Oct 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Quay Baker Jul 16, 2019

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I have banked with Elga for over ten years. They're okay. But banking with Elga give you no benifibe. Note that the ppl working at Elga is nice and helpful.

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Online banking is a joke half the time it doesn’t even work.

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I have been a member for 8 years. Wonderful Customer Service, & Hours are convenient

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Friendly, helpful and knowledgeable

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No benefits charge u 25 .00 on every over draft

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My wife found out someone was using her Card in Texas at a Sears. She called Elga. They did nothing. My wife had to call Sears, and take care of everything herself. Then someone took my number and was using it. Later I found this is happening to everyone I know that banks there. I told Elga the only way someone could have her number was the one place she used it, which was only twice, or their institution. I really believe who does their cards must be selling the info.

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Got an auto loan through LaFontaine at Elga credit Union. Terrible decision. got a letter in the mail saying they did not have proof of insurance. Went to branch office with proof of insurance customer service was pathetic she didn't want to accept my proof of insurance. That was the same proof of insurance when I bought the car. With a insurance company I have been with for 30 years.Do not recommend them to anybody. Glad I was able to pay mine off and be done with them.

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Elga always gives me wonderful service and is very understanding of a regular person's situation.

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Very nice love it

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Fees for everything, horrible software, horrible customer service, debit card that basically doesn't even work.. Literally the worst banking experience I have ever had. If I sat and tried to think about how I could be worse than Elga, I don't think I could actually come up with anything. I wish 0 stars was a thing... 1/5 is way too generous. They cost our business thousands of dollars.

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