ELGA Credit Union Burton
Client Reviews on ELGA Credit Union Burton
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I love ELGA, my mom has been a member here for over 30 years!!!
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This is a nice and clean location with friendly and knowledgeable staff especially Katie she is always very personable and a joy to talk to while providing great service 👍👍
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Recent makeover and updates frequently result now in common 15-25 minute waits in drive up...it wasn't broke so why'd you try and fix it?
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Poor service and got robbed for $10 by the teller
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They charge $10 to anyone who cashes they're own check there. Terrible crooks
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Overall great experiences with banking here at elga
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Friendly efficient service always
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I talked to one gentleman, Rafiel, about some fees on my account. He told me that there was nothing he could do and that basically i was just going to have to pay them and be out $100. I called again a few hours later and spoke to a lady name Jani, who I originally hung up on after hearing some of the same stuff the guy I talked to earlier had said. I rudely hungup and she called be back, and then tried to talk to me but wasn't able to. She then emailed me letting me know she has actually helped me out and i felt bad immediately. Excellent and beyond the call of duty customer performance by Jani!!
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Good company overall, but the women who answer the phones are terrible!
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Real people just like you and me that really do give a damn about you and your money.
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