Client Reviews on Ecusta Credit Union

    • 3.7
  • 6 Reviews

Most helpful positive review

0 people found the following review helpful

By Brad Butler Jun 17, 2019

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Most helpful critical review

0 people found the following review helpful

By Anna Carolana Mar 17, 2019

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Feedback:

Ecusta CU staff are friendly and helpful. The online banking application works well to provide balance and transaction data for all my accounts and I can transfer money between savings and checking with a couple of clicks.

Feedback:

Don’t waste your time on this bank! They’re electronic services are so out of date you’ll find your money being frozen for their use and you’ll have to manually enter every transaction into your accounting software. They’re so incompetent my first business deposit went into my personal account then I got stuck with the fees. Now they freeze my money until whatever time of day they get around to their manual entries so they can charge me fees. This is how they’re scamming money off the public. Management is rude and has no clue what good customer service is and that’s my I’m taking my money elsewhere. #ByeFelicia

Feedback:

Best service in town, friendly tellers, I couldn’t be happier.

Feedback:

Just a very friendly and helpful place

Feedback:

I am having trouble understanding why a report of fraudulent charges posting and being removed is not immediate grounds to an investigation. Politing me to death is not the appropriate action.

Feedback:

Great customer service!!

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