Client Review on Dwolla, Inc.

What was the best part of the experience?

I was spending a ton of time issuing payments to our customers each week. We needed a solution that would integrate easily into our existing flow and Dwolla fit the bill. It was easy to implement and our customers are enjoying a more streamlined process for receiving their payments. Dwolla has also provided us with a more flexible payout timeline as customers are requesting their payouts rather than me issuing them on a predefined timeline. We are seeing balances sit for longer periods of time as customers wait for a higher balance prior to requesting a payout. This is a win-win for both sides.

What would you change about the experience?

Most of our customers have not heard about Dwolla so it has taken a bit of educating them to ensure the payment process is safe and secure.