Client Reviews on Dubai First P.J.S.C.

    • 1.1
  • 88 Reviews

Most helpful positive review

0 people found the following review helpful

By Naaz Media vision Oct 17, 2019

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Most helpful critical review

0 people found the following review helpful

By mustafa madadha Oct 17, 2019

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Feedback:

The worst institute on planet earth. they have a 800 33 toll free customer care number that when you call they ask you to call the paid number to assist you and that they're not allowed to assist through the toll free number. they have blocked my card and i have been trying to reach them for the past 3 months without any luck. WORST RIPOFF INSTITUTE

Feedback:

Worst credit card company or bank it deal with. Once Card is purchased, they would not cancel it unless would visit their branch. I will not recommend to deal with them ever.

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I have never had an account/Card with this bank and I do not even reside in the UAE. For the past two weeks, my family and I have been harassed with abusive phone calls from over 20 different SIM cards regarding an outstanding payment of one of our distant relatives! The goons making the calls claim to be chasing an outstanding payment for Dubai First Bank. Are we responsible for the loans taken by our relatives and friends? What gives these people the right to harass us when we have nothing to do with their bank or the person in question.I am already in talks with my lawyer to file a suit/take legal action against this bank for harassment. If anyone has a similar experience, please write about it.

Feedback:

The worst service. Highly inconvenient policies. The agents run behind you to sell the card. But if you require a service they are inflexible with time, ridiculous policies. So I thought I would close the card even that is inconvenient.

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Terrible call center they cannot complete a small request of reducing my credit card limit as applying for a loan been two weeks know. All other credit card companies completed the request within 3 working days. When you call them they say the concerned department will call you.

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worst bank , unethical, fraud

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They come and chase you to your place to sign application for credit card and their sales reps give false information about product. Once you receive the card and realize you are cheated and want to cancel the card,they ask you to visit branch. In this era which bank does that?? Their name must be "Dubai Last" as they are last carder bank in Dubai. Old aged banking and torture to customers. Never ever go for DF.

Feedback:

Worst financial institution in the whole world. Don’t even take a financial instrument from them. Have the worst experience with them. Bad customer service and bad management

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This is bank is cheap as hell, it has stupid offers and have no branches. I feel so unlucky that i was part of this trap.

Feedback:

Yoy can already tell from all the reviews here that this company is really bad so i wont add much. Its a shame that inspite of all the negative reviews management has not responded to any of them. They charge you interest on top of interest which is ridiculous. Stay away from this card, trust me! It will be a living nightmare to see your hard earned money being taken by them and not get any support or explanation by thier team.

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