Dow Chemical Employees Credit Union
Client Reviews on Dow Chemical Employees Credit Union
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Super easy and their online banking is the best in the industry
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They're always so nice here. I love everyone. Someone tried to use my card in Flordia and the caught it before the money was released. I went to the office and was able to get a brand-new in less than 15 minutes.
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I recently had an issue with my account and was charged a fee when a pending check and a pending withdrawal hit right after the other. The manager Carole took the time to understand my point of view and the informed me ways to provent the issue. I was taken care of. I have been a member since 2012 and I am happy to continue using DCECU.
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Tammy from the loans department saved us $7,500 on our auto loans we are so happy to be members of an amazing family!
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Pleasant staff. Nice facility!
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Friendly tellers and employees.
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Great place, excellent csr, highly recommended
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Refused to give us our 2017 rebate even though our accounts were in good standing. Spoke with some extremely rude employees. Really shocked by the way we have been treated by DCECU. Currently working on switching my loans to a new bank as soon as possible.
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It has been over a month and I have yet to receive my new credit card. I have called three times and have repeatedly been told to wait and it will come in the mail. I've lived at the same address for the last 6 months and I just receive my bill in the mail, so I know there is not a problem with my address. I do not understand how in 2017 it can take over a month to mail someone a new credit card, especially after repeatedly calling.
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This credit union is AWESOME! The staff have all been extremely kind, and courteous. Someone uses your card fraudulently, you don't have to wait long to get your money back. Lose your wallet, they can reissue a new card in house. I've had nothing but excellent experiences every time I've called or came into the office. Highly recommend!
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