Client Reviews on Don-Z Cash Pawnbroker

    • 2.1
  • 16 Reviews

Most helpful positive review

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By Tatiana Valeria Hart Oct 16, 2019

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Most helpful critical review

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By Kaydee Jane Oct 16, 2019

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Worst customer service ever!! Do not go here ! If i could give no stars I would. I walked in looking to buy an xbox and see what i could get for my laptops. Ralf didnt even want to look in my direction and had a very bad attitude when he had to deal w me. Rudest people ive ever dealt with !

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Amazing customer service! The gentleman who assisted me was very helpful and patiently explained to me how he had to test silver content in the flatware I brought in. He explained to me the acid test and confirmed that the surface layer was silver. I appreciate his courtesy and service. Highly recommend.

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En una ocasión fui a una casa de empeño situada cerca del aeropuerto, no recuerdo el nombre en ese momento, la cuestión es que quería empeñar un anillo, el muchacho que me atendió muy cortésmente me dijo que ellos solo estaban aceptando armas en ese momento, pero me recomendaba Don Z Cash, debido que ellos "pagaban muy bien el oro" incluso me dijo que el era cliente de ese lugar, le hice caso primeramente porque en una ocasión compre un arma en ese lugar y el servio fue estupendo, por lo tanto confié en el y me dirigí a ese lugar. En los años que llevo en este país jamas me había sentido tan mal, tan ofendida y humillada, me trataron horriblemente. Si no quieren darme o no pueden prestarme la cantidad que yo pedi simplemente me lo podían decir de otra manera, pero no fue asi! El señor mayor que me atendió me dijo que mi anillo no valía nada y que el al menos el no daba "un quilo", exactamente esa fue la expresión que ese grosero usó conmigo. Tienen que darse cuenta que ese negocio como cualquier otro tiene competencia, aparte el hecho que para el no valga nada la mercancía ajena tiene que respetar que para el dueño si la tiene. En fin yo no recomiendo este lugar en lo mas mínimo, ojalá que el dueño (a) tenga la oportunidad de sentarse con detenimiento a leer todos los comentarios negativos acerca de este lugar.

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Don Z Cash... the name which has been a staple in Miami since who knows when. The store used to be neon blue with yellow stripes, with the charming name in huge letters upside the building. Guitars, tv's, knick knacks and a good place to find those irreplaceable items such as the ones you had stolen and they fenced. Yes, you heard that correctly.It's gone through some changes, at first they didn't want to (they matched the old blockbusters video in the back, but were tackier) then the whole area went "urban", whatever the hell that means, and they went with that bland color they have now. (I think the City of Miami or Coral Gate had to sue them, I'm not sure.) Anyway, Don Z may sound like a chic place but it isn't. It never was. It's a throwback to the old days, and the old way of doing things. It has a shady reputation among other stores and even police. Once I mentioned the store to a jeweler out in casa del carajo, and the guy replied matter of fact: " oh, those delinquents?".That's how it goes. Known to be a good place to fence stolen goods, watches and the finest in boosted tv's by your local junkies. Here's a tip, if you're ever robbed in the vecinity, drop by here first, before you go shopping to replace your items, you may find it on a shelf.The staff is pure vomit drizzled on horse manure, with a sprinkling of sour milk for garnish. Walking, breathing, scammers and scoundrels work here. Dregs that can't get hired anywhere else (Thank God!!). This place is one of those eye sores you have to put up with because it's grandfathered in, and mostly untouchable. They are insulting, aggravating, humorless, uncouth and grotesquely uneducated... then again, so are the staff at Credit 360, now that I think about it. Nevertheless, these guys Don't even try to hide it, much less correct it.Everything is overpriced, dusty and sad. The place has that vibe like when you walk into a bail bonds office at 4am, in flip flops and jeans, fresh out of bed with tremenda nota and the drunken chills, to bail out your friend who got into a brawl at a "dancehall concert" with some Jamaican dude, when he's 48 years old and should know better but he's dating that one young girl who he has to impress because she has this tremendo par de nalgas and she reall... whoa, whoa, whoa, did I digress??! Excuse me. Yeah, bad vibes. Very bad. Creepy atmosphere. Creepy old dudes run the joint. If you ever wonder what the owner got his son for Christmas, it was probably your bike. That type of place. Tremenda basura, ahhh Miami, what a Magic City.

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Entras al local y ni siquiera te dan la bienvenida , he ido en varias ocasiones y ni te responden el saludo ,sin contar lo descortez que son y las caras estiradas que siempre tienen jajajaja.....

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A beautiful store with more than 45 years of service. Love the team and I always get the best prices and best deals👏👏👏

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this place deserves no starts. i have gone there before and the services was awsome. but this time i went to sell one of my watches and the guy that help was supper rude talking supper bad, didn’t recognize then brand of the watch and didn’t even looked it and when he did was supper rude. wont ever go back to this place ever again!!!!

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100% garbage

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Terrible experience attempting to buy a bike here. They told us one price on Friday and marked it up by $75 the following Monday. Very rude employees made us feel completely unwelcome. It’s as if they don’t have any interest in actually selling their merchandise or keeping customers. Good thing there are better options for pawn shops in Miami! Save your time and your money and go elsewhere.

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UPDATED REVIEW: The rude employees are no longer there, at least during my visit. The new employees were very helpful and polite. The only issue is that they had no idea what their stuff is worth. I went in looking for a subwoofer and noticed one I was looking at on Amazon. It's valued at $90 retail but was selling it used for $130. Noticed a couple other things marked up a bit too high as well so it wasn't just this one item.

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