Discovery Federal Credit Union
Client Reviews on Discovery Federal Credit Union
Feedback:
I'm not even a member for a year yet and have had issues every time dealing with them. More problems getting a simple loan than I should have had. Also no directions on how to make the process work or how to accommodate my needs. Just a "I’m sorry, I don't know how to help". Very disappointed. People say Credit Unions are better than your regular bank, I very much do not agree.
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I will never leave...wonderful place...
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I have had nothing but professional assistance and service ! Would recommend Discovery FCU 100%
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I highly recommend Discovery! They are great people and are incredibly easy to work with! They take care of their clients.
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Do not recommend. Worst bank ever. Been with them my entire life and they always give me a hard time with everything.
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Refinanced autos and other business,and what a wonderful experience. Robin was AWESOME professional from beginning to end.Tried other banks wanting to invest and couldn't even talk to a PERSON.Very friendly,and prompt and professional. Cant reccomend enough!
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I was pleased in the Past with them and a truck loan I had..And again with a low rate home equity line loan.They are they place to go if in need of a loan for sure!!
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This place used to be very friendly and easy to deal with. Now staff is ridged and stand-off ish. More problems getting a very very simple loan than I should have had. And absolutely no directions on how to make the process work. Just a shoulder shrug and I’m sorry. Been a member here for over 10 years and feel like a total stranger now, extremely disappointed. I’m sure there are other places out there that would love to make money off me, I’m just going to take my business there I guess. Thanks for nothing to my “family friendly “ credit union. What a joke
Feedback:
I would not recommend. I am in the process of applying to a mortgage loan (with another place) so I needed my most recent bank statement to do my paperwork. I misplaced the one I got in the mail so I needed to get another one from DFCU. I went there, apparently if you need a statement printed out, it is going to cost you $5.... for a piece of paper! Absolutely ridiculous! When my CD expires, I'm leaving! My sister also went here, she was being charged $10 (I think it was $10) for over a year for not having any activity with her account. She was never notified that if you don't have any activity with your account they are going to charge you (Something that they started after we were members). That happened to me as well. They took hundreds of dollars from my sister, fortunately, they waived some of it back to her, but still never would I recommend. Nice people, but there are other places with nice people and but better management!
Feedback:
Super helpful staff who made my loan process painless.
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