Fed Direct Federal Credit Union
Client Reviews on Fed Direct Federal Credit Union
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Good customer service
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Worst internet payment site of all time. Bank is a total joke..
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They will sent you a check for a loan but after that the same check will bounce back. Very bad costumer service.
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I never write reviews but felt like this is one that needs to be written. I can't thank Stephanie and Faye enough for their amazing customer service support today, and for jumping through so many hoops to assist my son in finalizing his first ever car loan! They went out of their way to reach out to an offsite underwriter, not only to get approval to cut a check on a Saturday, but also re-reach out to the underwriter a second time when it was realized that the check amount needed to be increased! With only hours to spare before closing, they had the underwriter authorize the increase and had a check waiting for us!I've been a member with Direct Federal for as long as I can remember and I'm so glad that my son has now joined the ranks of membership as well...
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Horrible customer service. This place could careless about its clients.
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The people I've dealt with at Direct Federal are the best! Great customer service, and always kind and supportive. I'm so glad I have my car loan with them!
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Warning! I Bought a new car through Direct Federal Credit Union (DFCU). DFCU didn't send the title for 4 months after the payoff. Then they sent a loan release, rather than the title and told me I needed to go to the title agency to get the title. Never get a car loan through DFCU!
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Great customers service
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Thank you to Ed Harrington, Amy Corda, and Mr. Walsh for getting me a great rate on my new Mortgage even after some previous credit issues due to my wife's illness. I've had multiple mortgages with DFCU and have found them to always have the best programs and most professional staff.Thank you,Sean & Jennifer McCarthyPlymouth Ma.
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Great experience with Direct Federal Credit Union. Good rates on my auto loan, excellent customer service.
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