Denali Federal Credit Union
Client Reviews on Denali Federal Credit Union
Feedback:
Probably the worst bank Alaska has to offer. Save yourself the hassle and go to another bank. They can’t even self sustain they have to merge with another bank to keep their doors open. Their policies are garbage and their employees are frittatas. Go to Alaska USA or credit union 1.
Feedback:
Yeah "customer service" is a joke and they do bleed there "member" dry every which way to Sunday! I've been a member for over 2 decades and it's gone worse and worse thru out the years. I'm going to another bank here today the last straw was pulled today.
Feedback:
Worst customer service and worst place to do business with. I paid for my loan in Cash . So the Branch told me I have to wait couple hours before I could come here and pick up the title .I waited few hours and came here to pick the title . They told me my title was not ready . It would be ready either today or tomorrow even I paid off my loan in cash . They already got the title but won’t bother to verify and give me the title.Same day I paid off a loan with Alaska USA Federal CU in cash and they gave me the title right away.This Denali Federal CU does not deserve any business. Please don’t give them any business . There are other Banks who know how to do business .
Feedback:
Half the people don't know what there doing.
Feedback:
Worst experience I have EVER had. I'm not a complainer but WOW. Payments posted to wrong accounts, auto pay set up but never pulled, than a fee for paying late, they took a double payment and now I have to pay to get it back. If you want to be pushed around, hung up on, treated like trash and have a constant headache...this is the bank for you. I would rather pay double interest somewhere else than ever deal with them again period.
Feedback:
The worst bank ever!! They do not care are about your privacy and your accounts. They sent my cards to the wrong address. And when called to explain their mistake, they sent another set of cards to the wrong address again. The manager was a joke. They call you back. Bank is broke!! They never offer loans. Stay away from this bank!! Worst service!
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