Client Reviews on Deer Valley Homebuilders, Inc.

    • 3.8
  • 13 Reviews

Most helpful positive review

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By Alabama Norml Oct 11, 2019

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Most helpful critical review

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By Phyllis Short Oct 03, 2019

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Feedback:

I have worked for Deer Valley for several years. I have worked for nearly all the factorys as a Contractor for many years. Deer Valley are my favorite homes to work on. Well built, quality materials, durable, strong houses. The Briarritz is my utmost favorite home. All the Deer Valley homes are beautiful and well built. The service department is elite. The service manager Jeff Halcomb is fair, polite, knowledgable, understanding, and caring. Terry, Fuzz, Misty, the Coordinators, know their stuff. I recommend Deer Valley highly. I guarantee if u buy a home, they all know ur name and where u live. Thats how well they keep up with their customers at any dealer in any state. Ive been to many Deer Valley homes to do the trimouts and also service and Ive never left a house unfinished, without approval of what needed done no matter what the issue may have been. Thruout the rough times and good times, I would recommend their houses above all. U wont go wrong with a Deer Valley. Alot of people know me thruout the states and in all honesty, Id buy one.

Feedback:

My husband and I bought our home in April of 2017. They delivered 2 sections and were supposed to bring the 3rd the following day. There was a horrible storm. When my husband went to look around. When he walked in, water was over his feet. Water was coming in thru the living room ceiling fan. We put a 45 gallon garbage can under the fan it was full in 20 minutes. It was 2 months before we could move in. Roof leaked. They sent roofers 3 times to fix it. And the paint.... it awful. If you bump the walls, it leaves scuff marks. Forget about trying to clean the walls. They turn splotchyWe already need to repaint most of our home. Deer valley won't help us at all.

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I bought a Deer Valley home from Cumberland Homes in Northport, AL and I am very satisfied. The construction is incredible and the service was great. I could not be more please with Cumberland Homes and Deer Valley.

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We purchased a modular home that was built by DeerValley. We love our home and any issues we have had with a new home they have quickly taken care of. I would recommend their modular homes to anyone. They have been a great company to work with, the dealer we purchased it from lacks but all I have had to do is call DeerValley and they have taken care of it. I just go straight to them for any issues and not the lot we bought it from.

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Great to talk with on the phone. Very accommodating. Best looking homes I'm the business. Can't wait to get in one.

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Poor quality on finishing. Can light falling out of ceiling. Molding around some windows gap in some as much as 3/16"gap. Master bathCaulk tile and crown molding not completeGreat roomLight above TV fallingWarped tile at front doorDining roomFacing around doorBent screenOutlet pulls out of wallUtility roomCorner tape not covered.I have to tell you my feelings on the quality of this home. Very poor quality. Expected much better and also much better service than receive.

Feedback:

I have been in business for over 21 years. I have worked for many different manufacturing home companies. For the last 5 years I have been working for Deer Valley Home Builders. By far one of the Best Manufacturing home builders that I have ever worked for. Starting in the plant, they build a Superior home, to the salesman that sell their houses, finally to the service department that services their houses. A Great group of guys and ladies to work for. They build a great house, and stand behind the product that they build and sell. In the last five year's, I have seen them go above and beyond to make their customers satisfied and happy with their purchase of their Deer Valley Home. As a contractor working for Deer Valley, the service department is by far the fairest and most understanding service department that I have ever worked for. Working for Deer Valley is like a family environment, from the CEO, who knows you by name, too the guys in the plant. I highly recommend a Deer Valley home, not only for the quality of the home, but the quality of the service that you will be provided.

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It's where I work. We build the best of the best when it comes to a home. Not only do we build houses,you will make it a home.

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Homes are beautiful and responsible prices keep the great work

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We had our modular home built in July 2016. I'm writing this review a little over a year later. We had several leaks in our roof right after it was built. They came out several time to try and repair these leaks. It was finally resolved. Over a year later we started having leaks in other places. I called out a professional roofer and he said the roof was poorly done. The shingles do not overlap and the valley where the roof meets has to be completely replaced (est $1200). Deer Valley has stood by their 1-year warranty and will not be assisting in fixing the roof. I'm not surprised, they were very hard to work with in getting anything fixed. Each time a different contractor would come out and tell us how all the other contractors did a poor job. This whole company is doing a poor job!

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