Client Reviews on Crescent Processing Company

    • 4.5
  • 88 Reviews

Most helpful positive review

0 people found the following review helpful

By Evan Macaluso Oct 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Matthew Temofonte Aug 16, 2019

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Overall Feedback:

Monica was extremely helpful and knowledgeable. She was able to take care of my issue on the first call.

Overall Feedback:

Okay whomever hired Vickie Nash is a genius! She Has great phone Tact, is helpful, and after calling 3 times she is the one who helped me and knew exactly what to do. One guy who answered the phone could barely talk and kept yawning, and the other Had no idea what I was calling about! So Vicki rocks and please on my behalf give her a raise! Thank you!

Overall Feedback:

Very good Service. Gloria always are very helpful and knowledge. She had patience with me with all my questions and explained me everything well. Very professional- Also Delano Patterson who called me few day laters about fees and equipment was helping me very well. Always when I call there I don’t have to wait long, you get answers quickly. So far I am happy with this company. Thank you very much.

Overall Feedback:

Quick and reliable response

Overall Feedback:

The days of excellent customer service have long past but occasionally I encounter someone who still believes in taking a genuine interest in their clients and executing their job to the highest degree. In this instance it was Sheryl Young of Talus Pay who took immediate action to answer my questions, review my account and make changes that better suit our companies needs. Truly exceptional and one of the best customer service experiences I've had in a long time.

Overall Feedback:

Thank you Elizabeth for speaking with me today. We have been a client with your company for over 10 years now. I appreciate you and your company always wanting to make sure we are taken care of when we call with a question. We are very impressed that you have some of the best customer service and rates in the industry. That is so uncommon now days for small business to have such a great resource.

Overall Feedback:

Delano was extremely professional and completely helpful when it came time to close our merchant account. Recommend him highly.

Overall Feedback:

Priscilla Becks has exceptional customer service and helped me with all my Talus Pay needs. Thanks Priscilla!Mark

Overall Feedback:

Excellent Customer Service

Overall Feedback:

I have been a long time customer. I have never had any problems with my credit card processing. Vickie was so helpful when I spoke to her today. As a customer service expert (28 years) serving customers, I recognize and appreciate quality service. Vickie did an excellent job and I will continue to recommend your services to other business owners.

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