Client Reviews on Credit Union of Texas

    • 3.6
  • 28 Reviews

Most helpful positive review

0 people found the following review helpful

By Michelle J Oct 16, 2019

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Most helpful critical review

0 people found the following review helpful

By guero martinez Oct 16, 2019

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We are new members at this branch and Qui was very attentive to help us open our accounts and explorer options for refinancing. We enjoyed her helpful personality. The branch was clean and the customer line for the cashiers seemed to move very quickly.

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Horrible customer service over the phone.

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I came in to handle business there was no greeting all the employees were not working just talking and no customers was in the building. Wow this is so unprofessional and been here 30min without any help

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I have banked here for over 20 years. Fast service inside or thru the drive thru. Tellers and banker's are knowledgeable in their field of banking.

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Absolutely wonderful polite, people’s person kind straight to the point actually able to assist us with anything that’s going on @ Credit Union of Texas I just wanna say thank you for y’all support.

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CU of Texas is by far the best financial institution I have come across for all of my banking needs. I currently reside in California, but I still turn to CU of Texas. I would like to give a big shout out to Jennifer Elwood in Team 8 who by far exceeded my expectations in refinancing my auto loan from one of the largest credit unions in California. They beat their rate and the service was awesome !! If you are looking for your next auto loan, turn to CU of Texas, you will be thankful for doing so and will save alot of money at the same time. Thank You CU of Texas for the excellent customer service, I am a customer for life. Cheers, Dr. and Mrs. Sharma.

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CUOT is awesome, but not this branch. Better to drive to another location. Slow, rude, no help. These people actually look for reasons not to help you.

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SLOWEST BANK EVER!!!!!!!! You wait in line for about 20 minutes when there is one person in front of you in the drive thru. Plus your 20 minutes , which is almost 40 of waiting when it should be at the most 15 minute stop. If there is 2+ people in front of you who knows how long you are going to be sitting there! Very inconvenient and inconsiderate workers. THIS CUTX is the only one that they all take their sweet time! I do not , I repeat I DO NOT recommend!!!!!!!

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The Atm machines are always out of order!! Ugh this is very inconvenient!!

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Really great team to work with, made the whole "car buying experience" fast and easy! I was buying a car for the first time by myself- and they were able to answer all my questions. I recommend them. Really flexible and there all over making it easy to make payments.

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