Client Reviews on Credit Union 1

    • 2.9
  • 21 Reviews

Most helpful positive review

0 people found the following review helpful

By Genevieve Grace Sep 25, 2019

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Most helpful critical review

0 people found the following review helpful

By Aleah Thao Aug 16, 2019

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Feedback:

The people are very patient and communitive, they really help and I enjoy going there great place

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She was nice and quick but she never went over the credit cards types with me and just chose one herself when I could of had a lower interest rate, no annual fee, and wouldn't had to put down a deposit

Feedback:

As far as CU1 goes there is no better fcu or bank out there! I absolutely love them and recommend them to anyone who wants to be treated right!! If you need help with a loan or credit card ask for Karen she is the absolute best and has amazing customer service. In fact I had such a good experience with her I mentioned her to my sister who also has CU1 and she had worked with Karen in the past too!!! We both 10/10 would recommend working with Karen, she’s awesome.

Feedback:

Waited 3 whole hours just to be told customers with appointments comes first. Basically wasted my whole day. There were only 2 desk people working too. What happened to all the staff?

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Been with CU1 for almost 14 years and have always been happy with every aspect of their care and service.

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The employees they have as of now are delightful!

Feedback:

This bank forces you to provide very personal information to even deposit money into a members account. They would not allow me to deposit cash to a member without extensive information. I believe they wish to sell and advertise / spam all non members.These guys are NOT TO NE TRUSTED. They are evil.

Feedback:

Drive through service takes far too long for just a simple transaction.

Feedback:

I tried getting a checking account but Samantha Berger tried to say my paycheck was too small and she automatically assumed I wanted the premium checkings account it was like she didn't know we knew about the premium and regular account and so when we were in the process of getting my account she said I needed a piece of mail containing my address even tho my boyfriend who has an account with then didn't hav to show his address so yea I give this 2 stars

Feedback:

Would not make change for a $100 bill because I am not a member! WOW! What a stupid bank!

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