Client Reviews on North Country Federal Credit Union

    • 2.8
  • 12 Reviews

Most helpful positive review

0 people found the following review helpful

By Jenette Murphy Jul 17, 2019

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Most helpful critical review

0 people found the following review helpful

By Dewitt Padgett Jun 17, 2019

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Great service hometown Credit Union

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I called on May 31st about fraudulent activity on my debit card. They said they will cancel my card and give me a credit for the amount. Which is understandable. They continued to say it will take 5-7 business days to get my new debit card, and 7-10 business days to get the credit. Well it’s now the 10th business day and I haven’t received my debit card nor the credit. I emailed two days ago, and have yet to get a response! They don’t understand that people have bills to pay!

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I love small banks. Everyone know you as soon as you walk through the door.

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Very helpful and friendly.

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Charles is a absolute jerk and needs to evaluate the way he speaks to people especially woman. He’s a complete jerk and a waste of space!

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This is the worst bank I've ever dealt with. The service is AWFUL, the employees are little to no help and have a hard time doing there job. It seems like every time I call in I get transferred to another person that NEVER answers their phone so you end up spending more time with an answering machine than an employee.

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Best place to bank hands down,good service friendly people,whats not to love.

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I have been a customer for 2 years and so far I have had very good service. I would recommend this bank.

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AWFUL SERVICE! I called trying to get my banking info for a job & was on the phone with the WORST WOMEN I have ever met in my life! She was INSANLY rude & disrespectful to me & made me feel so so stupid & worthless! I WILL be changing banks ASAP! They also still have yet to fix my savings. Idk how many times I've tried to get money transferred to my savings out of my checks each 2 weeks. Ridiculous!

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One of the worst experiences I've had with a bank. The employees have no interest in help you and the charges are ridiculous

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