Client Review on Syracuse Cooperative Federal Credit Union

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It is super hard trying to closed an account from then. Two years ago they make some internal change and my account no longer exists if I want to continue with them I have to change to a different number of account .I was not interesting so they closed the account , but I just has to pay the remained balance in the account; I was paying ,but 2 years later I went to pay in full every thing and finally finish with that and my surprise was when they told me "the account "never was closed. That day was a nightmares fix the account and closed it finally was a mess they finally gave me a letter with my request and 3month later I received a statement with a balance of 37 dollars and if I not pay my account will be report to the financial institution bla ,bla . What is that? nobody there knows how to do their job?. I will never recommend anybody to open a account with then .This situation was in the Credit Union on Westcott Syracuse, NY.I hope I could help; nobody has to past for this again.