Major Clients:
Confidential
Revenue:
$10 million - $50 million
Year Founded:
1999
Pricing:
H
Fulltime Employees:
100 - 250
Primary Services:
Retail Processing
Active Clients:
47
Secondary Services:
Banking Automation
Client Retention Rate:
94%
Social:

Major Clients:
Confidential
Year Founded:
1999
Fulltime Employees:
100 - 250
Active Clients:
47
Client Retention Rate:
94%
Revenue:
$10 million - $50 million
Pricing:
H
Primary Services:
Retail Processing, Retail Processing
Secondary Services:
Banking Automation
Social:

About - Contact Solutions, LLC

Michael McShea, Senior Vice President

Alice Steger, CEO

11950 Democracy Drive | Reston, Virginia, 20190

In this hypercompetitive business environment, every day youre expected to find new ways to do more with less.

Yet most IVR systems perform like theyre stuck in neutral.

Chances are your IVR vendor gave you a nice performance boost when your system was first deployedbut since then nothing has changed. As the years pass by, your IVR performance doesnt get any better, and nobody expects it to. How can that be OK?

Dont let your IVR get stuck in neutral. Move it to the Contact Solutions Cloud, where continuous improvement is part of the service. Well optimize performance year after year to save you money, improve customer experience, and help you leave competitors in the dust.