Client Review on Commonwealth Bank Craigieburn Branch

Feedback:

There is always plenty of staff walking around looking important but NEVER enough staff who actually want to deal with a customer face to face. I visit this branch every week and am lucky if there is more than one teller - the que is generally out the door. I also visit Plenty Valley branch each week and this is never an issue. Craigieburn branch is also disgustingly dirty - do any of the staff know how to use a broom while they are standing around waiting for customers to come in so they can get them to use a teller machine.