Client Review on Commonwealth Bank Craigieburn Branch

Feedback:

This review is targeting the area manager of this branch not just the branch it’s self. The staff that is working at the branch is helpless and aren’t trained in customer service and don’t belong in this job. Firstly I have opened an account at this branch and 3 weeks later I still haven’t received my card, after numerous efforts going in and out of the branch one of the staff members apparently fixed the issue attending to me while she was on her personal phone talking to one of her friends and serving me at the same time. The behaviour and customer service at this branch does not deserve 1 star but unfortunately googles minimum is 1 star. I had to go to a different branch to resolve this issue. Youssef Algazali