Client Reviews on Colonial Loan Association Inc

    • 3.5
  • 11 Reviews

Most helpful positive review

0 people found the following review helpful

By Amie Hartsell May 17, 2019

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Most helpful critical review

0 people found the following review helpful

By Amanda Gee May 17, 2019

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Feedback:

Got me approved for a car when no one else could! Even stayed late so I could get the paper work done:) highly recommend this location!

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Great to do business with , very respectful

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Car paid in full they sent me a check in mail saying I over paid for so much I deposited the check in my account the money got used for other Bill's well colonial loan stopped the check and I ended up paying double to my bank just get my account un froze and fixed so ladies and gentlemen dont trust these people/company they will do you dirty and if you got a check in the mail saying you over paid it's a scam they will not pay you and you will end up owing money to your bank plus all the extra fees

Feedback:

Everyone at Colonial Loan is great! Diana was able to get us approved quickly and is always wonderful at answering any questions we might have!!! We highly recommend Colonial Loan in Sevierville !!!

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We went in for a car loan. Kayla and Dave worked very hard to get my daughter her 1st car loan. Kayla was very informative and gave us several different scenarios on the amount of time to pay off the loan. Dave was also very kind and spoke to my daughter like the young adult she is and made her feel comfortable. We would definitely recommend and use Colonial Loan in the future.

Feedback:

If I could give no stars that would be appropriate, just based on Mr. Dave Willis' treatment of myself and my husband. He did end up helping us, but not before berating, insulting and borderline yelling at us. When my husband went back into complete the loan, he actually made rude remarks about me to my husband. I will be taking this complaint as far as possible. You do not treat people as though they are beneath you, especially in customer service. Mr. Dave, you ought to be ashamed of yourself. You are egotistical and clearly have little respect for women. Save yourself the time and at least go to another branch. Dave is more interesting in talking about himself.and stroking his own ego than helping and understanding folks. Just despicable. ****THESE ARE MY OPINIONS ONLY***

Feedback:

All the staff here is very friendly and helpful! If you are looking for a place to get a personal car loan or even just a title loan go see Dave and his friendly staff of professionals. They will do what they can to get you approved! If I could give 10 stars that would be my rating!!!

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Very rude and uptight. Didn’t feel welcomed. Don’t recommend at all.

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The ladies in there were very nice and friendly to deal with David Willis on the other hand was very disrespectful yelling down the hall way asking me questions rather then ask me in the office and then tell me how much of a piece of junk the vehicle I was asking financing for Couldn’t bring myself to do business with them. I only give a one star because I couldn’t give no stars.

Feedback:

Awesome people. Good place to get Approved.

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