Client Review on Check Cashing (Germantown)

Feedback:

I went to this establishment to cash a check in the amount of $144.00 around August 13, 2018. The women behind the counter stated that she was going to charge me $35.00 to cash the check because I did not sign it at the counter. I told her that she was trying to rip me off and that I already knew the fees for cashing a check at their establishment. She then said to take it to the bank that was listed on the check if I didn't want to pay the $35.00. Today, September 1, 2018, I took my brother to this same establishment to cash his paycheck, and she did not give him back all the money he was owed. Even though it was change/cents ($0.42 exactly), he still worked hard for it and it is owed to him. When I asked for the change/cents, she said to just give her all the money back and to go cash the check somewhere else. She then said that she was the owner and that if I didn't like it, don't come back. When I told her she was ripping us off, she told me to stop talking. I had to explain to her that I have freedom of speech and that she was wrong. In the end, she still did not give us the rest of the money that was owed to my brother. She is unprofessional and very rude. Ask yourself, have you ever received the change/cents when you cashed a check at this establishment? If you did, did you have to ask for your change/cents? In the end, did they give it to you? What happens to the change/cents they keep from every check they cash that is actually owed to the customer? That is a lot of change/cents that adds up to a lot of "dollars" at the end of each business day. If the bank listed on your check that you want to cash is local, you can cash your check at the listed bank for "free". The fact that you don't have to have an account with the bank to cash your check, makes it great as well. I will never goto this establishment to cash a check again, and I wouldn't refer anyone else their either.