Client Reviews on Chattanooga Loan Company

    • 4.7
  • 14 Reviews

Most helpful positive review

0 people found the following review helpful

By Robert Morgan Oct 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Erika Taylor Oct 16, 2019

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Amy the manager Worked with me and got me my loan the same day even after bankruptcy. Very sweet and great. I would send anyone here.

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The manager Amy, is very professional, compassionate, and helped me out alot in a timei was in a very tight spot. I highly reccomend for a credit repair, as well as a credit starter.

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I’m only putting 1 star because I can’t choose 0 stars. This company is bogus. They are completely unprofessional and have the most unpleasant business practices. They are apparently under new management, but their lack of customer service and compassion has not changed. I received a text message being threatened with a lawsuit after being 15 days late on a payment. This was AFTER I had already contacted them and informed them about my situation. I spoke with their new manager and not once did she acknowledge where her company had made a mistake. She tried to justify and defend herself and her company’s actions. Not once did she make me feel like a valued customer, nor did she empathize with me, as good customer service professionals usually do. This is only one of several bad experiences I have had here just within the past 6 months. There are a million other loan companies in Chattanooga that know how to treat their customers. Try Republic Finance right down the road from this company if you are truly in need. I would not recommend doing business here!

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Best loan company!! We treat others the way we would want to be treated!! Come see us today!!

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Great customer service!!Fast,Friendly,& Courteous!I had an unexpected emergency and called the office and the manager there had my paperwork ready when I arrived so there wasn't a wait being I had an emergency! She was so nice and understood my situation! She even showed concern and when I saw her afterwards, she remembered my situation and asked how my family and I were doing which says a lot about the company and their compassion for their customers!Such a wonderful and caring environment!!

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I felt the need to post an updated review being I renewed my loan recently and as always was treated with kindness and respect as soon as I walked in. I'm always greeted by Ms Amy even when I'm just stopping by to make a payment. The office is clean and very welcoming and the staff is always friendly!For this reason I will keep returning and giving them my business

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This company is by far the best loan company I have ever worked with. Great customer service, they really make you feel like a part of the family. Very understanding, great rake this company is by far the best loan company I have ever worked with. Great customer service, they really make you feel like a part of the family. Very understanding, great rates, Kind staff and management. Definitely will keep going here for years to come. I recommend them 100%

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These ladies were an absolute joy!!...i am so grateful&appreciative for the chance they took on me listen if ur looking for a great place 🏃🏃🏃i mean run fast to them!

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Pleasant people and they work with you.

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Treat you like family and are very good people

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