Client Review on CharterBank

Feedback:

anytime you have a problem...Too bad, no one can help you. Have lived here since 78. Opened account when Auburn branch opened .No problems till recently. Friendly folks, just there for the bank. Still have account. New branch manager blames tellers for flat out lying to me about overdraft fees and how to square account once they blindside you. Opened account at Auburn Bank...guess what? Similar situation arose where a deposit came back..Auburn.Bank called me...and we worked the whole thing out right away....not three weeks later after hundreds of dollars in fees.