Client Review on Charter One Bank

Feedback:

When I first opened an account with US Bank, several years ago, I had a bad experience and closed it shortly after. The banker that assisted me opened a Savings Account without my consent and in the long run, I ended up paying unnecessary fees. I banked elsewhere for several years until I moved into the area. My daughter opened her first savings account here. I had no plans to open an account but to my surprise, I did. The branch manager did such a great job to build rapport and so I decided to give them another change. I'm happy that I did! The staff is pleasant!!