Client Review on CFCU Community Credit Union

Feedback:

The worst bank to finance your vehicle through!! Their customer service doesn’t have the same answers (for example: one says no late fees, another says there are late fees, one says they can’t deposit a check and to send a new check- send a new check and they deposit both checks) never would I ever encourage any of my friends or family to work with the worst credit union with poor customer service! It’s a joke! You can’t log onto your account (says ssn is not valid), you can’t make a credit card payment online or over the phone without a ridiculous fee, and even better, they’ll send you payment statements via mail.... then stop sending them out of nowhere. They’ll stop sending you emails, then claim your email isn’t on file!! You request statements and they can’t deliver. They’ll just take your money! Thank god the car is almost paid off! The bank is a joke, finance elsewhere!!