Client Review on CFCU Community Credit Union

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This institution employs some of the most combative, aggressive customer service representatives I have ever encountered, particularly Calista. The bank will charge you overdraft fees before they will deposit a check that is delivered & waiting in their system. The customer service representatives will then reprimand you for not knowing the bank’s arbitrary and ridiculous tendency to hold a deposit after declaring it has been ‘delivered’ (seemingly designed to maximize profit from customer fees). After a good scolding, you will be informed that a note is being put on your file by the customer service representative who has just behaved like a juvenile. Terrible!