Client Reviews on CENTRIC FEDERAL CREDIT UNION

    • 4.3
  • 12 Reviews

Most helpful positive review

0 people found the following review helpful

By Fenix Parker Jul 17, 2019

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Most helpful critical review

0 people found the following review helpful

By Abby Puckett Oct 17, 2019

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Feedback:

Worst customer service I have ever received from a business. Little to no communication provided. Charges added to account (over $5,000) without letting me know. Over 6 months of working on a loan, passed through 3 employees, & no emails returned to have loan finalized (keep in mind I was making payments, actually doubling them, for the entirety of the bank to settle the issues that they were having). Failure to cash checks when sent to bank. No answer to emails or calls when made or sent. Wouldn’t recommend this bank/ credit union to anyone.

Feedback:

Centric provides excellent service and truly cares about the individuals. Each time I walk into the center, someone greets me with a warm welcome! Anytime a concern has come up on my account, the Centric team is quick to figure out a solution! They provide all sorts of resources beyond just simple banking! They have helped me with several different life steps! I love my credit union!

Feedback:

Not only is Centric a great place to bank, it's an AMAZING place to work! It's what I call a win/win! I couldn't be happier to be a part of a great organization and have my financial needs in the hands of people I trust!

Feedback:

Centric Federal Credit Union you are The Best Remarkable service in Monroe and West Monroe_just Simply Remarkable. 😎

Feedback:

Love centric opened on Saturdays so convenient when all other Banks are closed. Great people warm and polite and welcoming.

Feedback:

This is my first ever having an account at a federal credit union. Now I see why so many people highly recommended Centric. They are friendly and so very helpful. Absolutely adore them. I recommend federal credit union to people.

Feedback:

I live in another state. I have been calling for days trying to make a payment on my car loan and cannot get anyone on the phone!

Feedback:

Great place to have an account and the staff is super friendly

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Always helpful and friendly..

Feedback:

Absolutely love it here. I've always had excellent customer service and great experiences. Go see Dewayne Kelly. He's the best there is.

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