Client Reviews on CBC Federal Credit Union

    • 4.1
  • 15 Reviews

Most helpful positive review

0 people found the following review helpful

By Jonalyn Householder Aug 17, 2019

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Most helpful critical review

0 people found the following review helpful

By Pancho Ortega Mar 17, 2019

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I love this bank I wouldn't go anywhere else! From car loan to credit card what a great experience!

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Had a bank account and I closed it but I received a email from them and my account has been open for 8 years with a balance and now I'm just finding out about this.

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Glad they're open Saturdays now! I only use this account sparingly or for emergencies, so I don't use many services so can't comment on them, only use as a savings account. Have always had pleasant experience here.

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Always wonderful staff working in the front. And gorgeous and relaxing atmosphere. While you wait you have a view of a gorgeous large fish tank, and a beautiful fountain in the lobby. Also enough parking space too.

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It was an amazing experience. Jessica was very humorous and it was an informative transaction. I recommend CBC, 100%.

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I recently took my wife to cbc.to make her car payment."wow"to my suprised there all new staff. I guess they did make a change for the better. Staff in the front are professional. And courtois. And attentive to your banking needs. Pay them a visit you won't be disappointed. 😊thank you CBC for listening to your customer's concerns. 👏👏

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I have ALWAYS had great customer service at CBCFCU! The employees have always been friendly, efficient and helpful.

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I love this bank, I've been banking with CBC for years and the employees at this location have always been so amazing. I've always had a savings account with this bank but i recently set up a checking account and couldn't be happier with the benefits the Epic premium checking has. I really appreciate Brandon Samperio's assistance in helping me choose the checking account that is best for me. I come to this bank at least twice a month to cash my check, and Brandon has always been so nice, along with everyone else there. Amazing costumer service!!Alfredo Martinez set up my checking account and I'd like to say he was amazing, very friendly and the process was quick and easy.Thank you so much to this CBC Federal Credit Union. You all are very appreciated!!Breena G.

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Customer service on phone is horrible the people they have are rude... service inside branch also sucks other then that pretty much same as all banks

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I cant remember if I talked to Patty or Patsy, but she was extremely helpful. This was the only person I have talked to over the phone that even wanted to help out with my problem. I work for a large RV dealership in town, and this is the worst bank when trying to trade in a unit or help get a pay off. But she was the most helpful person that I have spoke with in 3 months. I appreciate all of her help and she deserved this 5 star review

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