Client Reviews on Title Loans
Feedback:
Dangerous new check cashing policy that I am sure will get them sued. They called my Attorney client and asked him to three way his bank and have them read his bank balance to them. LOLLLLL. My client went through the roof. I have cashed for 10 years, checks from 20.00 to 20,000 and have never had an issue and never had this nasty policy implemented against me. Just tell your customers you no longer cash checks, save me some time because I do not know a customer that I have ever had that would submit to this fascist intrusive and possibly illegal policy. What a JOKE. FYI, went to his bank and cashed it in the AM... you lose.
Feedback:
Was told I could pay my loan over the phone if I couldn't make it in to the store. When I called I was greated with unprofessional customer service. The lady on the phone seemed unwilling to help me before even looking up my loan information.
Feedback:
I have never had a good experience. The employees are rude and short with you. I will drive to Salem if I need a loan again. The employees at Lancaster are considerate and polite. Customer service goes along way in business. Learn some manners.
Feedback:
I'm here right now trying to cash my check but they're telling me they don't have cash and haven't had any for 3 days. Also, stood in line for 35 minutes because their system is down. On top of that, I stopped here to cash my check because I have no gas to go anywhere and now I can't cash my check which means I can't go anywhere and I'm stuck at this godforsaken place. The whole point was to cash my check to get cash to put gas in my car.
Feedback:
Friendly, helpful service. No wait time. I was helped right at my appointment time. All charges and fees were explained clearly
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Good place to do a large loan amount thanks to the team at this location
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Go to ace cash Express, these guys suck, no customer service. Waste of time and money.
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Love this business! Saved me 💰 on overdraft fees when my money was tight! So professional and courteous!
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I called in to ask when my loan was due and they couldn't tell me as I didn't remember the info needed to verify, security is top notch. 10/10 would recommend this place, oh and the small employee with purple hair even gave me a dollar from her pocket so I could get a slurpee. Everyone there super laid back and cool :D
Feedback:
First time getting a loan and I had such a great experience. All the employees here are very friendly and helpful. As long as you have your last paystub, ID and check from your checking account you should have no problem applying. Will definitely be back if needed!
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