Client Review on Cash Pro's

Feedback:

This place was highly recommended by a family member, but my experience was the complete opposite. Elaine had the best customer service but i could tell it wasn’t genuine. Had me to leave and go get the necessary documents after looking up my info and telling that I was approved for something but it wouldn’t be much, which I was very appreciative of. But after leaving and driving 30 mins away to get the documents and she had me wait 45 minutes only to tell me that I wasn’t approved bcuz I didn’t receive direct deposit which she seen that before I was sent to get my papers bcuz she looked up my bank statement. Then lied and said she didn’t say that and also lied that the person who referred me (also doesn’t have direct deposit) did not use her company for payday loans but I was looking at her paperwork from there. I understand that she must follow her company rules but I feel like she could have told me that(when she originally looked at my bank statement) before wasting 2 hours of my time. Other than that it was a very clean and warm atmosphere, while waiting my 45 minutes I did notice that Elaine knew every customer by name which means a lot for a company now days. But I could’ve used that time elsewhere to help my situation.