Client Reviews on cashadvance-oakland.com

    • 2.8
  • 23 Reviews

Most helpful positive review

0 people found the following review helpful

By Elena Foukes Lucas Oct 16, 2019

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Most helpful critical review

0 people found the following review helpful

By sepandar shab Jan 16, 2019

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Feedback:

This is such a fantastic UPS store. Notary is fast and affordable ($15!) and there is always someone available to do it. Yes, the store is busy at the end of the day, but the team is doing their best under pressure. I appreciate this store so much.

Feedback:

Not actually open at 9 on Saturdays, even though multiple places online say so. Would have missed my flight if I had waited till 10 for them to actually open, but luckily someone else also waiting around and thrown off by the incorrect times offered to mail my amazon returns for me when they opened

Feedback:

I sent my daughter to the Franklin St. UPS Store to mail a box with a UPS return label, although I had some trepidation once I'd read some negative reviews here. Her experience was good, particularly since she forgot the preprinted label and had to access her email account with their computer and then print it. Although they charged her a couple of dollars for the computer use and printing, I thought the charge reasonable, especially since the guy there also taped the label to the package and closed and taped the package. He was prompt, and she was out quickly. Since I wasn't there, I can't say that he was warm and friendly, but he certainly was helpful.

Feedback:

Friendly and efficient service staff. Computer kiosk is improperly labeled with fees. Store claims $3 minimum charge (for 15 minutes of time) and then adds on additional fees if you print and for tax, even if you didn’t use your full 15 minutes.

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My elderly mother went in for the notary and a fax...for 60 DOLLARS. She works two jobs. SHAME ON YOU. May you ever be treated the same way.

Feedback:

Notory service is good

Feedback:

hours are wrong on google maps. they open at 9am (check the submitted pictures on the reviews)

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Customer service is terrible. If I'm trusting someone with my packaging then they better be at least polite and not charge me extra for a box I don't even need becuase mine was "damaged." He got an attitude with me for no reason made me purchase a new box when the one I brought in was completely fine. Dude was just being rude and inconsiderate.

Feedback:

I got the most helpful UPS person today. He rocked it!I am impressed when employees give 100% at work. He asked some questions and we realized I had made a mistake. If he hadn't done that I would have wasted my time even visiting UPS today. THANK YOU K!!!

Feedback:

Inside Marriott 2nd floor. Hotel ups charged $8 handling fee for drop off. StFf friendly though!

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