Client Reviews on CardFellow

    • 5.0
  • 26 Reviews

Most helpful positive review

0 people found the following review helpful

By Matt Gillespie Oct 18, 2019


Most helpful critical review

There are no negative reviews on CardFellow


Love CardFellow. They're really out there trying to help people, which is great to see. If you're starting a business, you need to check them out. They'll save you a boatload.


The team at CardFellow is top notch! They are knowledgeable, available to help, and truly care about the fit and relationship between the merchant and the payment processor. Start with CardFellow, you will not be disappointed.


Ben from Card Fellow is a true gem! Ben is responsive, extremely knowledgeable and cares. I own 3 companies and have been with same cc processor for years. Despite repeated research to find lower cost providers and loyalty discounts, i stumbled upon Card Fellow. I spoke with Ben, went through process and surprisingly was able to secure better rates, a significantly improved card interface and well educated support . Like many...changing cc processors is filled with speculation, frustration and complicated contracts. Card Fellow makes it exceptionally easy and i could not recommend more.


I would recommend CardFellow to anyone who uses credit card processing services. We just made a change after using the same provider for years, and CardFellow made it so easy to compare quotes and know exactly what we were signing up for. Their customer service is top notch and they are happy to assist you throughout the process. We had a great experience!


Cardfellow is one of the only ways to compare apple to apple quotes without reading 30 pages of contracts. The ability to receive quotes without dealing with pushy sales people is unmatched, and their service on price locking and monitoring your rates ensures the bid are quoted is the bid you get.


CardFellow not only helps you get the best rates, through their free audits, they assure that your credit card processor keeps giving you the same great rates month after month. Putting the customer first is what CardFellow does. Keep up the great work Ben!


I am a small business owner. Card Fellow is a great service. I get the best rates plus if I have a question related to credit Card Fellow answers it right away. Highly RecommendJames Dowd Sr.Flight Line IncAirport Transportation


Ben was a wealth of information - he saved us thousands of dollars with credit card processing.


Cardfellow caught an erroneous fee from our merchant provider. They contacted the provider on our behalf and indeed the charge was credited back to us right away. I have too many details in my life and business to catch these types of errors all the time. I’m very grateful for the intervention. Thank you so much!


Switching to one of CardFellow's processors wasn't the right choice for my business, but they still talked me through our fees and recommended another option that would help improve our pricing. I was very impressed that they were willing to help me even though they knew I wasn't ultimately going to become their customer. Truly appreciate the help, thank you.

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